Easy Guide to Claim MODENA Product Warranty: Protect What You Love
Confused About How to Claim Your MODENA Product Warranty? Don’t Worry—It’s Easy! MODENA makes the warranty claim process quick and hassle-free.
As a customer, you naturally want the best after-sales service, and a warranty is an important part of that. It gives you peace of mind and protection after your purchase.
MODENA understands your needs and offers a fast, easy, and practical warranty claim process. Let’s walk through how it works, what you need, and the simple steps to follow!
Why Is a Warranty Claim Important?
When you buy a product, a warranty isn’t just a bonus—it’s a key form of protection. Making a warranty claim helps you avoid extra repair costs if something goes wrong within a certain time after your purchase.
MODENA Warranty Claim Terms & Conditions
You’re eligible for a warranty claim if you meet the following requirements:
- Applies to both dealers and end-customers who bought MODENA products.
- The claim can be for service and/or spare parts (accessories are not included).
- The claim must be submitted through MODENA’s official Customer Care channels.
- You must provide all the required documents.
- The product must not have been modified, repaired, or changed by anyone other than official MODENA technicians.
- Damage must not be caused by user error or misuse
Required Documents for Warranty Claims
To claim your warranty, you’ll need:
- Warranty Card/OPMB
- The model and serial number must be clearly visible.
- The spare part warranty period follows what’s written in the OPMB.
- Invoice or Receipt
- A transaction document from a MODENA dealer or own channel, showing a clear purchase date that matches the warranty period.
- If you don’t have the original invoice, you can use one of the following instead:
- Sales Order
- Delivery Note
- OPPE Form
- Sales Invoice
- DM Notification Screenshot
- Email Purchase Confirmation
- Marketplace Purchase Screenshot
- Rental Agreement
Easy Steps to Claim Your MODENA Warranty
- Prepare Your Proof of Purchase
Make sure you have the receipt or delivery note showing the purchase was made from an official distributor and that the product is still under warranty. Without this, your claim can’t be processed.
- Check the Warranty Period
Each MODENA product has a different warranty period depending on its type. Make sure you know how long your product is covered from the purchase date.
- Contact MODENA Customer Service
Once you have the documents ready, contact MODENA Customer Care through:
Phone: 1500715
Email:[email protected]
Website:modena.com
- Technician Inspection
After verifying your claim, MODENA will send an official technician to check your product and proceed with the next steps
MODENA Warranty Types
Here’s what MODENA offers:
- Full Warranty: Covers both service and spare parts for claims made within 1 year of purchase.
- Partial/Parts Warranty: Covers only spare parts, depending on the type and timeframe after purchase.
You can check the full warranty details on the official MODENA website.
With help from a professional team and a clear, easy process, you’ll get the right solution quickly. So, don’t hesitate—call 1500715or visitMODENA’s website now to make your warranty claim!