MODENA Life is the official loyalty membership program offered by MODENA Indonesia. It’s designed to reward and engage customers by offering exclusive benefits, points, and rewards.

MODENA Life officially launched in November 2025

No. Only purchase transactions made on or after the launch date are eligible for MODENA Life benefits.

There are few ways for you to register for MODENA Life:

1. Simply receive a MODENA WhatsApp link invitation that will be sent by our sales team in-store after you make a purchase.
2. Sign-up directly to https://tada.ly/JoinMODENALife .
3. Join using a friend's referral code link.
4. Or click on the registration link below this FAQ.

You can earn MODENA Life Points by purchasing MODENA products through our official channels, including MODENA Home Center, MODENA Experience Center, MODENA website, and our official e-commerce stores (TikTok, Shopee, Tokopedia). Purchases made outside these channels won’t earn points.

You will earn Life Points equivalent to 2% of the total amount you spent on eligible MODENA products. Any decimal amounts will be automatically rounded up to the nearest whole point.

Your points are valid for 12 months from the date they are earned.

The number of points will be recorded to your account within 24 hours of the purchase. You may check your account through MODENA Life's WhatsApp > choose Menu >History and follow the link that being sent to you.

Your accumulated points can be redeemed for a selection of rewards, such as vouchers, electronic products, and merchandise. You can access your account through MODENA Life's WhatsApp > choose Menu >Redeem Point.

Reward redemption requires a brief system approval. Please allow up to 24 hours for the MODENA Life system to process your request. Once approved, your voucher or reward will be available in your account.

Yes. You must present your active MODENA Life account in-store for every voucher redemption. Screenshots will not be accepted.

No. Points cannot be exchanged for cash or transferred to another account.

There are four different levels of membership, and achieving each level requires a minimum cumulative purchase amount.

1. Neighbor, spend IDR 0 – IDR 5 million
2. Friend, spend IDR 5 million – IDR 50 million
3. Family, spend IDR 50 million – IDR 500 million
4. Family+, spend > IDR 500 million

You don’t need to worry about maintaining your membership level. At MODENA Life, your status only moves up, never down. Once you reach a level, you keep it for life.

MODENA Life only provides a digital membership via QR code. You can access your MODENA Life account through WhatsApp and find your digital card in the top right corner of your Home Page screen.

Birthday Points are sent on the 1st day of your birthday month. You’ll receive a birthday greeting along with points based on your membership level:

• Neighbor: 20,000 points
• Friend: 30,000 points
• Family: 40,000 points
• Family+: 50,000 points

Make sure your account is registered at least one month before your birthday, to receive these points.

Besides making a purchase, you can earn more points by joining the Monthly Check-In and Mission Programs (such as attending a MODENA event or creating a social media post). More details will be shared regularly through the MODENA Life banner.

No. Points you earn from non-purchase activities don’t count toward your membership status. Your membership level is only determined by points earned from eligible product purchases.

The MODENA Life Referral Program rewards you with a voucher worth IDR 100,000 (with a min. purchase IDR 1,000,000) when you invite a friend to join.

This voucher will be added to you and your friend’s account once they register for MODENA Life. Both of you can use the voucher to purchase any MODENA products through our official channels, including MODENA Home Center, MODENA Experience Center, MODENA website, and our official e-commerce stores (TikTok, Shopee, Tokopedia). Purchases made outside these channels won’t be accepted.

Access your account via MODENA Life WhatsApp > Choose the "Referral" menu option > Copy your unique referral code and share it to your friend through your preferred communication channel.

The link you share will take your friend directly to the MODENA Life registration page. They just need to fill in the required information. After completing the registration, they’ll receive a welcome message and their membership status through MODENA Life chat.

Yes. If you need to update your personal details, please email us at [email protected] with your request. Our team will assist you with the necessary changes.

No. Don’t share your MODEAN Life account or member barcode with anybody else. For security reason and to ensure you receive the benefits correctly, MODENA Life accounts are personal and non-transferable.