Contact us online through official website, Contact Center, Email, Whatsapp and Reach out on social media to get support from an expert
Official Website : MODENA
Email : MODENA Care Cambodia
Facebook : Facebook MODENA Cambodia
Instagram : Instagram MODENA Cambodia
Youtube: Youtube MODENA Cambodia
Our customer care team will be happy to assist you through our channels and provide online support by consultation before setting a schedule with a technician.
Contact Us via firstname.lastname@example.org at working hour : 08.00 - 17.30
Our products have passed the QC checklist, if
there is any failure or broken products, please contact our team via the
Return product process are not eligible once you confirmed your order and finished payment.
Stove hole, BRAVAREG (gas hose, gas regulator, hose clamp/clamp, gas cylinder seal), Gas Cylinder.
If using battery check and replace it regularly.
If using cable, please check the electricity and if it is plugged appropriately
It can be from dirty Aluminum Filters and dirty Carbon filters (both can be cleaned by yourself, but it is more advisable to replace them if the usage of the unit is more than 4 - 6 months).
This function is used to clean and sterilize the inner tubes and networks, pipes. To activate, hold down the drum cleaner button for about 5 seconds. During this process, the heating and cooling functions stop working. The hot water digital display will turn on the indicator light. During this process do not use the unit.
It is recommended to use this function at night, especially after the children and the elderly are away. After the 75-minute cleaning process is complete, it will continue with the 75-minute cooling process and after that the unit will return to normal. If you want to exit this program before the cleaning process and / or the cooling process is complete, press and hold the tube cleaning program button for about 5 seconds.
Yes, all types have been equipped with additional nozzle, if you want to replace natural gas, only replace the particular nozzle.
65 cm minimum - 75 cm maximum
All our products are covered by a 1-year warranty.
Customers are required to show product warranty receipt/proof of purchase of the product.
Get guaranteed warranty after repairment, which lasts for 30 days, get guaranteed ORIGINAL spare parts with reliable technicians.
Contact Us via MODENA Care Cambodia at Working Hour : 08.00 - 17.30
Starting from the product purchased according to the date of purchase/proof of purchase.
There are non-conforming terms, see details of
warranty claim terms and conditions.
Depending on the type of damage and the necessary corrective action and depending on the stock availability at our warehouses.
Our special program related with after sales services for all customers.
Our updated events are always posten on our social media, please check regularly and Follow our official account