Contact us through our official website, Contact Center, Email, Whatsapp, or social media to get support from our experts.
Official Website: www.modena.com
Contact Center: 1500715
Facebook: Facebook Official MODENA
Instagram: Instagram Official MODENA
In addition to our repair service, we also provide you maintenance service (including unit cleaning) to ensure your unit works optimally.
MODENA provides two types of service
1. Shopping at MODENA.COM is easy and safe. Placing an online order only requires a few steps:
2. Or you may come to our offline store near your area
Delivery service will be handled by our partner and it’s free of charge.
Credit & Debit Cards
We accept Visa® and MasterCard® Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secured.
1. You may simply come to our MODENA Experience Center to see our consultant team regarding your parts and accessories
2. Drop your parts and accessories requirement by calling our contact center, we will arrange the transaction using your chosen delivery service
3. Shopping at our website is easy and safe. Placing an online order requires just a few steps:
After placing an order and payment on our website, we will send you a confirmation email regarding the detail order and payment status, then you can use MY MODENA feature to track your order process and history.
Refund process are not eligible once you confirmed your order and finished payment.
Return product process are not eligible once you confirmed your order and finished payment.
Stove hole, BRAVAREG (gas hose, gas regulator, hose clamp/clamp, gas cylinder seal), Gas Cylinder.
Check the battery and replace it regularly.
Minimum 65 cm and maximum 75 cm.
Place, Power Source, Water Line, BRAVAPIPE.
All of our products are covered by a 1 year warranty.
Customers are required to show product warranty receipt/proof of purchase of the product.
Currently we provide digital payments using e-wallets (OVO, Gopay, bank transfer, etc.).
Starting from the product purchased according to the date of purchase/proof of purchase.
Currently we are giving cashback and special discounts for product repair payments via e-wallet.
Our special program related to after-sales services for all customers.
Our updated events are always posted on our social media @modena, please check regularly and follow our official account.